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Setting up memberships

Memberships are recurring subscriptions that auto-bill on your schedule—monthly, quarterly, or even a custom length. They can grant a certain number of credits or full unlimited usage, and may come with perks like discounted events.

Here’s a quick intro to how they work:

https://www.loom.com/share/858a061240414c50b58c214db966e5c5?sid=8b9f2e86-3d11-49bc-885c-5e711eee89f2

Now, let's get into each of these features one at a time:


Special-Case Memberships 💸

Our platform lets you customize almost everything about your memberships, including some special cases.

[loom video here]

Here are a few relevant step-by-step guides:


Membership Canceling 👎

If you want them locked in for X months, you can require them to contact you to cancel. Some memberships allow immediate cancellation, while others have a 30-day notice or automatically end.

[loom video here]

Here are a few relevant step-by-step guides:


Archived Memberships ⌛️

If you raise prices, let existing members keep their old membership by archiving it. New signups see only the updated version.

[loom video here]

Here are a few relevant step-by-step guides:

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Up next, everyones favorite part, reporting!

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