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Onboarding Guide
Stats, Leaderboards, Athlete Profiles
We’re glad you’re here! Now, let's get you set up for success. Below, you’ll find a compressed checklist that goes through every step of the StatStak onboarding process. Each step has a unique page with videos, guides, and resources to make the transition as easy as possible.
This page is step one in that process, the Pre-Onboarding Checklist, and is intended as a jumping-off point for new accounts.
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Now, let’s get into it! Before your first onboarding meeting, here is what should be setup:
tldr; we’ve chosen JustiFi as our processor since Stripe turned off a few of our early clients for no reason, holding tens of thousands in their accounts and leaving us in a horrible situation without any recourse.
To read more, we have a whole FAQ about why we work with them:
Based on your responses from the onboarding form, we’ve gone in and prepped the site to support your business. Don’t worry; you have complete control to make any changes needed on your own.
Part of our onboarding process is getting all your data out of your old system and into StatStak! Please let your account manager know if any of the below apply to you:
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Up next, adding admin to the site, how to customize everything, and setting up global resources
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This is the same checklist your account manager will use! Its important to note - this is not a one-size-fits-all and takes some interpretation for what kind of account you are what you need to learn. Not all sections apply to all accounts.
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- All Accounts- All Accounts- All Accounts- Lesson, Rental, Event Accounts- Event Accounts- Membership Accounts- All Accounts- Team Accounts- Engagement Accounts- Programming Accounts